Training
Ministry volunteers can clearly understand their roles and responsibilities through training. The training process demonstrates the Church’s investment in volunteers and programs and its desire for them to be successful. Ultimately, the goal of training is for volunteers to be happier, more effective, and better prepared to fulfill their ministry responsibilities.
Purpose: To educate, motivate, and equip volunteers for their ministry tasks.
Step 1: Type of Training
You should determine the type of training necessary for the particular ministry and for the volunteer(s) involved. Types of training might include
- one-on-one meeting(s).
- group training.
- lecture style training and/or hands-on training.
- on-the-job training.
Step 2: Review Ministry/Volunteer Responsibilities
When you determine a training event, review, in detail, the job description that was set forth during the Inviting stage. During this step of the training process, you should highlight the most important tasks that contribute to the success of the ministry and the volunteer. Discuss how the program and volunteer(s) will be evaluated.
Step 3: Training Tips
- You should know the experience level of the volunteer and base the training on that.
- Determine whether to include previous volunteers in the training.
- Create any necessary training materials.
- Start the session with fellowship: make volunteers feel cared for before delving into the training.
- Present the information in a way that best fits the volunteer.
- Consider role-playing to help the volunteer handle different situations.
- Make sure that the volunteer understands the chain of command.
- Establish any specific communication and/or feedback procedures.
Step 4: Keep in Contact
Care for the volunteers. Check in after their first volunteer outing. If necessary, you can provide additional training or skill development throughout the duration of the program. Make sure you adhere to the established schedule for providing feedback and provide the volunteer with contact information if s/he has questions.